We apologize for the inconvenience that you are experiencing because your luggage has been misdirected. Please rest assured that we will do everything possible to recover your belongings.
A description of your errant baggage has been entered into our worldwide computerized tracing system. You can review the file now. If any of this information should be incorrect, please notify us immediately so that we can update your file. Also, please make sure we have your correct name and address.
As soon as your baggage has been retrieved, we will call you to arrange a convenient time for delivery.
To display the information we have on record, enter your last name in the first box and your 10-character file reference in the second box below. Then click on the "Submit button.
Thank you for your cooperation.